logo
Welcome
Privacy Policy

Personal Data Protection Notice

Please read this Personal Data Protection Notice carefully as it forms part of the Terms of Use which govern the use of the STOKK Services and the STOKK Websites, as defined hereinafter.
In the course of providing you with the Services (“STOKK Services”) or access to the Platform or websites (“Stokk Websites”) (as defined in the Terms of Use), we, STOKK will be collecting, using, disclosing, storing and/or processing data, including your personal data. In this Privacy Policy, Platform shall also refer to the relevant vendor(s)’ platform(s).
It is important that you read this Privacy Policy together with any other applicable notices which we may provide from time to time on specific occasions when we are collecting, using, disclosing and/or processing personal data about you, so that you are fully aware of how and why we are using your personal data.
This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of your personal data by STOKK and is not intended to override them unless we state expressly otherwise.
All of these terms herein apply to STOKK’s users and/or customer(s), whether buyer(s) or vendor(s), unless stated specifically to apply only to buyer(s) or only to vendor(s).
This Personal Data Protection Notice explains-:
1.
The type of personal data information about you which is processed by STOKK when you use the STOKK Services and/or the STOKK Websites;
2.
How STOKK processes the personal data information about you when you use the STOKK Services and the STOKK Websites;
3.
The reasons for which STOKK collects and processes your personal data information;
4.
Your right to access and correct your personal data information;
5.
The class of third parties to which STOKK may disclose your personal data information to;
6.
Whether it is obligatory or voluntarily for you to supply the personal data information and the consequences of failing to provide your personal information when it is obligatory; and
7.
How STOKK safeguards the confidentiality and security of your personal information.
8.
We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy in the future will be reflected on this page and material changes will be notified to you. Where permissible under local laws, your continued use of the STOKK Services, access to the Platform and/or STOKK Websites or use of the Services provided by STOKK, including placing Order(s) (as defined in the Terms of Use) on the Platform, or express consent thereto, shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Policy. You agree that it is your responsibility to check frequently in respect of the updates or changes made to this Privacy Policy.
In this Personal Data Protection Notice:-
“STOKK“, “STOKK Services“, “STOKK Websites“, “You“, “Advertisers” and “Employers” shall have the same meaning as defined in the Terms of Use.
“STOKK Profile” means the profile created by users and/or customer(s) of the STOKK Websites that may include personal information, resume and photo.
“personal Data information” is data that can be used to identify an individual.
“processing” includes but is not limited to collecting, holding, storing, recording, organizing, adapting, using, disclosing, correcting, destructing.
1. COLLECTION OF PERSONAL DATA INFORMATION
When you register for the STOKK Services and/or at the STOKK websites
During the course of your use of the Platform and/or STOKK Websites and the provision of the Services, we may collect personal data about you, as follows:
(a) Where you are a buyer:
(i)
Identity data, such as your name, gender, profile picture, and date of birth;
(ii)
Contact data, such as billing address, delivery address, email address and phone numbers;
(iii)
Biometric data, such as voice files when you use our voice search function, and facial and other bodily features and voice of yourself and/or another person featured in your video when you upload videos onto the Platform; (N/A)
(iv)
Account data, such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
(v)
Transaction data, such as details about orders and payments, and other details of products and Services related to you;
(vi)
Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Platform;
(vii)
Profile data, such as your username and password, orders related to you, your interests, preferences, feedback and survey responses;
(viii)
Usage data, such as information on how you use the Platform, products and Services or view any content on the Platform, including the time spent on the Platform, items and data searched for on the Platform, access times and dates, as well as websites you were visiting before you came to the Platform and other similar statistics;
(ix)
Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Platform;
(x)
Marketing and communications data, such as your preferences in receiving marketing from us and our third parties, your communication preferences and your chat, email or call history on the Platform or with third party customer service providers; and
(xi)
Additional information we may request you to submit for due diligence checks as required for identity verification (such as copies of government issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Terms of Use.
(b) Where you are a seller:
(i)
Identity and contact data, such as your name, date of birth or incorporation, company name, address, email address, phone number and other business-related information (e.g. company/registration number, business licence, tax information, shareholder and director information, etc.);
(i)
Account data, such as bank account details, bank statements, credit card details and payment details (such account data may also be collected directly by our affiliates and/or third party payment service providers);
(ii)
Transaction data, such as details about orders and payments, and other details of products and Services related to you;
(iii)
Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Platform;
(iv)
Profile data, such as your username and password, orders related to you, your interests, preferences, feedback and survey responses;
(v)
Usage data, such as information on how you use the Platform, products and Services or view any content on the Platform, including the time spent on the Platform, items and data searched for on the Platform, access times and dates, as well as websites you were visiting before you came to the Platform and other similar statistics;
(vi)
Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Platform;
(vii)
Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences and your chat, email or call history on the Platform or with our third party seller service providers; and
(viii)
Additional information we may request you to submit for authentication (such as copies of government issued identification, e.g. passport, ID cards, etc.) or in the event we believe you are violating our Privacy Policy or our Terms of Use.
a.
Each time when you register with STOKK for any of the STOKK Services, you will be asked to provide certain personal data information about yourself in order to create a STOKK account.
b.
Whenever the personal data information requested by STOKK is marked as “Required Field”, you must provide and agree to the processing of this personal data information by STOKK. If you do not agree to provide this personal data information and/or not agree to us processing it in the manner set out in this Personal Data Protection Notice, then STOKK shall be unable to provide the relevant services to you and your application for such services will be rejected.
c.
Please take note that if you wish to stop STOKK from processing this type of personal information about you, STOKK shall no longer be able to provide the relevant services to you.
d.
STOKK may track your visits to any STOKK Websites by placing a “cookie” on your computer or other access device when you enter. Cookies are small text files that are placed on your computer or other access device by websites that you visit. They are widely used in order to make websites work, or work more effectively, as well as to provide information to the owners of the websites.
e.
Cookies allow STOKK to save preferences for you so that you will not have to re-enter them the next time you visit. Cookies also help STOKK collect anonymous click stream data for tracking user trends and patterns. STOKK may use the anonymous click stream data to help the STOKK or vendor(s) to deliver better-targeted advertisements.
f.
You can remove cookies by following directions provided in your internet browser’s “help” file. You should understand that areas of certain websites will not function properly if you set your internet browser to not accept cookies.
g.
STOKK also uses clear gifs in its HTML-based emails in order to find out which emails have been opened by the recipients. This allows STOKK to gauge the effectiveness of certain communications and the effectiveness of its marketing campaigns.
h.
Our partners and service providers use cookies to collect information about the usage of STOKK Websites. The use of cookies by our partners and service providers is not covered by our privacy policy. We do not have access or control over these cookies.
2. PURPOSES OF COLLECTING AND USE OF PERSONAL INFORMATION
The purposes for which STOKK processes your personal information are as follows:-
a.
To verify your identity;
b.
To provide the STOKK Services which you have requested;
c.
To administer and manage the STOKK Services provided to you;
d.
To contact you in respect of STOKK Services;
e.
To facilitate the provision of Services to you;
f.
To process your order(s) at the Platform or at STOKK;
g.
To investigate and resolve any of the STOKK Services, billing queries, complaints or other enquiries that you submit to STOKK regarding STOKK Services;
h.
To monitor and improve the performance of the STOKK Websites and the CIRCLEWEB Services;
i.
To maintain and develop the STOKK Websites and STOKK Services;
j.
To gain an understanding of your information and communication needs in order for STOKK to enhance and customize the STOKK Services;
k.
To conduct research and development and statistical analysis in connection with the STOKK Services to identify trends and develop new services that reflect your interests;
l.
To assist STOKK in understanding your browsing preferences on the STOKK Websites so that STOKK can tailor content accordingly;
m.
To detect and prevent fraudulent activity.
2.
You are not able to limit the processing of your personal information for the purposes set out in Clause 2 above. If you do not consent to STOKK processing your personal data information for the said purposes, you must terminate your relevant agreement with STOKK for the STOKK Services and stop using the STOKK Websites.
3.
In addition, STOKK may use your personal information for the following purposes:-
a.
To promote and market to you:
i.
Other STOKK Services; or
ii.
Services of third parties which STOKK thinks may be of interest of you;
b.
To send you seasonal greeting messages and/or message informing you of a critical performance error in the STOKK Websites and/or the STOKK Services.
3. CHOICE AND ACCESS OF PERSONAL DATA INFORMATION
1.
You may have different privacy concerns.STOKK’s goal is to be clear of what information it collects, so that you can make meaningful choices about how it is used. For example:-
a.
Services of third parties which STOKK thinks may be of interest of you;
4. RETENTION OF PERSONAL DATA INFORMATION
STOKK will retain your personal information for the period necessary to fulfill the purposes set out hereinabove and for any legal or business purposes.
5. SECURITY OF PERSONAL DATA INFORMATION
1.
STOKK is committed to keeping personal data information secure. STOKK has appropriate technical, administrative and physical procedures in place to protect personal information from loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. Sensitive information (such as a credit card number) entered on our payment gateway services are encrypted during the transmission of that information using secure socket layer technology (SSL).
2.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Websites, you can contact us at info@stokk.my.
6. TO WHOM PERSONAL DATA INFORMATION IS DISCLOSED
1.
Personal data information mentioned in Clause 1 above may be disclosed to the classes of third parties as follows in order for STOKK to effectively manage its business including to render the STOKK Services to you to achieve the purposes described in Clause 2:-
a.
The Vendor(s), as and when STOKK deem fit;
b.
Third parties contracted by STOKK to assist STOKK in delivering all or part of the STOKK Services to you, including without limitation, to the following:-
i.
Payment gateway services for optional services;
ii.
Profiling/assessment services;
iii.
Online advertising services;
iv.
Mapping services;
v.
Maintenance and repair services; and
vi.
Market research and website usage analysis services.
c.
Strategic partners that work with STOKK to provide the STOKK Services or that help market and promote STOKK Services and/or STOKK Websites;
d.
Strategic partners that provide ancillary services to STOKK, as applicable;
e.
Regulatory bodies, governmental bodies or other authorities if required or authorized to do so to discharge any regulatory function, under any law or in relation to any order or judgment of a court;
f.
Regulatory bodies, governmental bodies or other authorities for the purpose of detection or prevention of crime, illegal/unlawful activities or fraud or for the apprehension or prosecution of offenders, or for an investigation relating to any of these;
g.
Any party involved in or related to a legal proceeding (or prospective legal proceeding), for purposes of the legal proceedings;
h.
STOKK’s professional advisors on a need to know basis for the purpose of those advisors providing advice to STOKK;
i.
Any third party which acquires all or part of the assets or business of STOKK (including accounts and trade receivables) for the purpose of that third party continuing to provide all or that part of the STOKK Services which it acquired; and
j.
Otherwise permitted under any data protection legislation.
2.
Other than set out above, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to share the information.
3.
STOKK does not sell or rent any personal information collected to any other parties.
7. YOUR DUTIES REGARDING YOUR PERSONAL DATA INFORMATION
1.
You are responsible for providing accurate, not misleading, complete and up-to-date information to STOKK about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes inaccurate, misleading, incomplete and out-of-date by contacting STOKK at info@stokk.my.
2.
In the circumstances you may need to provide to STOKK personal information about someone other than yourself. If so, we rely on you to inform these individual that you are providing their personal information to STOKK, to make sure they consent to you giving us their information and to advise them about where they can find a copy of this Personal Data Protection Notice (on our website at Personal Data Protection Notice)
8. TRANSFER OF YOUR PERSONAL DATA INFORMATION OUTSIDE OF YOUR LOCAL JURISDICTION
1.
It may be necessary for STOKK to transfer your personal data information outside of your local jurisdiction if any of STOKK’s service providers or strategic partners (“overseas entities”) is involved in providing part of the STOKK’s Services.
9. LINKED SITES
1.
STOKK Websites that may contain links to third party sites.
2.
STOKK is not responsible for such third party sites. Any personal information made available by you on such sites will not have the benefit of this and will be subject to the relevant third party’s privacy policy (if any).
3.
Our website includes Social Media Features, widgets or interactive mini-programs that run on our site. These features may collect you IP address, which page that you are visiting on our site, and may set a cookies to enable the Feature to function properly. Social Media Features and widgets are either hosted by third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.
10. YOUR CONSENT
1.
In using the STOKK Services and/or the STOKK Websites, you consent to the collections and use of the personal information by STOKK in the ways described hereinabove (which may change from time to time) unless and until you inform STOKK to the contrary here.
11. CONTACT INFORMATION
1.
If you still have questions about this Personal Data Protection Notice, please contact Stokk at info@stokk.my or visit Frequently Asked Questions on the STOKK Websites. STOKK requests your name, phone number, email address and comments so that STOKK may respond to your concerns effectively and works to improve the STOKK Services and/or STOKK Websites.